Privacy Policy
Last updated: January 9, 2026
Umbrella Therapy Mart is committed to protecting your privacy and the confidentiality of your personal information. We are owned and operated by Umbrella Therapy Services Pty Ltd. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as well as any other applicable state or territory privacy laws. This Privacy Policy explains how we collect, hold, use, disclose, and protect your personal information. By accessing our website or providing personal information to us, you consent to the practices described in this Privacy Policy.
Personal Information We Collect
We may collect personal information that is reasonably necessary for our business operations, including but not limited to:
We may collect personal information that is reasonably necessary for our business operations, including but not limited to:
- Name
- Email address
- Phone number
- Billing and delivery address
- Order and transaction details
- Payment confirmation details (processed securely via third-party payment providers)
We do not knowingly collect sensitive information unless required by law or explicitly provided by you.
- Contact Details:
Name, email address, phone number
- Delivery Information:
Billing and delivery address
- Transaction Details:
Order and transaction details, payment confirmation details (processed securely via third-party payment providers)
How We Use Your Information
We collect and use your personal information to:
- Process and fulfil orders
- Arrange delivery or pickup of products
- Communicate with you about your order
- Provide customer support
- Comply with legal and regulatory obligations
- Improve our website, services, and customer experience
Disclosure of Your Information
We may disclose your personal information to trusted third parties where reasonably necessary, including:
- Payment Processors:
To securely process your payment transactions
- Shipping and Courier Providers:
To deliver your orders
- IT and Website Service Providers:
To maintain and improve our website and systems
- Regulatory Authorities:
Where required by law
Security of Your Information
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes secure systems, restricted access, and reputable third-party platforms. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices About Your Information
You have rights regarding your personal information:
- Access and Correction:
You may request access to the personal information we hold about you and request corrections if you believe the information is inaccurate, incomplete, or out of date.
- Data Retention:
When you place an order through this website, we will retain your order and transaction information for our records unless and until you request that this information be deleted, subject to legal and accounting obligations.
- Cookies and Analytics:
Our website may use cookies and analytics tools to improve functionality and user experience. You can disable cookies through your browser settings if you prefer.
Children's Privacy
We do not knowingly collect sensitive information unless required by law or explicitly provided by you. Parents and guardians are responsible for monitoring their children's use of our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will take effect immediately upon publication on this website. Continued use of the website constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us:
Umbrella Therapy Services Pty Ltd 123 Market St, Commerce City, CA 94000