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Frequently Asked Questions
Do you ship Australia-wide?
Yes! We offer flat-rate and express shipping across Australia. Free shipping is available on orders over $100.
Can I use my NDIS funding?
Absolutely. We support self-managed and plan-managed NDIS participants. Invoices are generated automatically at checkout for easy claiming.
What is your return policy?
We offer a 30-day return policy on most items. Products must be unused and in original packaging. Please contact us to initiate a return.
How do I track my order?
Once your order ships, you'll receive a tracking number via email. You can also check your order status from your account dashboard.